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shipping 

We understand that if you place your order with us, you have placed your trust in us to have it delivered to you quickly. Below you'll find all of the shipping info you should need...
CHRISTMAS ORDER PICK UPS
Normal Hours: Mon-Fri 9am - 4.30pm.... plus
Christmas Hours: Sat 23 Dec 9am-3pm
12 Cross Street Brookvale NSW 2100




we ship quick smart


We provide a super fast order processing service.  95% of orders are shipped within one business day of your order being placed. This means that orders placed Monday to Thursday are almost always shipped next business day.  Orders placed Friday to Sunday are shipped on Monday.  Both Australia Post and Direct Freight Express pick up from our Sydney warehouse daily Monday to Friday. Tracking information will be emailed to you as soon as your order ships. 

Fast free shipping*

We offer a fast free  shipping option via Australia Post to many locations.  
*Where a location is classified as remote or interstate metro by Australia Post or where a parcel is too large for Australia Post we are not able to fully cover the cost of delivery. In these cases we subsidise the cost to you as much as we can and only charge you the difference. 

Pick up 

Orders may be picked up from our Warehouse in Sydney.   Our address is 12 Cross Street Brookvale NSW 2100 and we are open Monday to Friday 9.00am - 4.30pm. 

 


eParcel

Australia Post's standard post parcel delivery service. 

Delivery usually takes 2 to 7 business days but will vary by destination. 

Specific estimated delivery times to your address can be found at  auspost.com.au .

 


eParcel Express

Australia Post's express post parcel delivery service.

Delivery usually takes 1 to 2 business days but will vary by destination. Australia Post has currently suspended their next business day guarantee on express post deliveries.

Specific estimated delivery times to your address can be found at  auspost.com.au .


Direct Freight

Direct Freight Express are an express road transport carrier. Authority to Leave delivery instruction is required. Direct Freight cannot deliver to PO Boxes or other Australia Post exclusive addresses such as Parcel Lockers.  Estimated delivery times can be found at   directfreight.com.au .


International orders

We can ship internationally, though international orders cannot be placed online yet.

Please email us at [email protected]  and we will happily send you a quotation and process your order via email or phone.