shipping info

Old fashioned games. Old fashioned attitude.

We understand that if you place your order with us, you have placed your trust in us to have it delivered to you quickly.  Although we use reputable third parties to deliver orders, we are not of the view that our responsibility ends once we have shipped your parcel. We don't pass the buck.  Although delivery issues are very uncommon, if there is a problem we care about it as much as you do.  We encourage you to get in touch with us if you are  concerned about your parcel.  Our commitment is to deliver to you what you paid for.

Order Online for Australia and New Zealand Delivery

Orders for delivery to Australia and New Zealand can be placed online.  For other international locations, we would be happy to provide a quote on delivery charges via email.  Email us at mail@planetfinska.com.au and provide us with the items you wish to order and the country you would like us to ship to.

Our online orders are generally sent via the Australia Post eParcel service.  Australia Post pick up from us daily around 1pm.  After your order has been shipped, Australia Post will communicate delivery progress with you by email and provide you with your parcel tracking number.   If you have the Australia Post smartphone app you can manage your parcel delivery online and check its status.

When paying for your purchase we encourage customers to include additional delivery comments such as “leave on front porch if no one home”.

Delivery Charges:

Australia

For standard delivery within Australia, the delivery charge per item varies based on the weight of the item.  Selected items come with free shipping by default.  Within Australia, all items will be delivered with free shipping if the total order value exceeds $150.00.  Where an individual item or total order comes with free shipping, the consignment will be shipped as standard delivery.

For additional cost, Express Post delivery is available within Australia at additional cost.

New Zealand

For standard delivery to New Zealand, the delivery charge per item varies based on the weight of the item.  Due to the higher cost of international delivery, all items incur a delivery charge and free shipping where total order value exceeds $150.00 does not apply.

Express Post delivery to New Zealand is not available at this point in time.

Other countries

We would be happy to provide a quotation for international delivery to other locations.  To enquire, please email us at mail@planetfinska.com.au and provide the country of delivery and the proposed items to be ordered.

Standard Delivery Times

Orders are nearly always despatched within one business day.  We strive to provide a prompt efficient service.  The following are typical standard delivery times once an order has been despatched.  Within Australia, delivery times can be reduced by selecting Express delivery.

Sydney: 1 - 2 business days

Melbourne, Brisbane, Canberra: 2 - 3 business days

Newcastle, Wollongong, Central Coast: 2 - 3 business days

Adelaide: 3 - 4 business days

Perth, Hobart: 5 - 7 business days

Other Australian locations: Visit Australia Post Delivery Times to find delivery time from Brookvale NSW 2100.

New Zealand: 3-6 business days

Express Delivery

An Australia-wide express post delivery service is available at additional cost.  For areas in the Australia Post Express Post network a guaranteed next day delivery service is offered.   Outside of the Express Post Network, a "fastest possible delivery" service is provided.

To find out "REGULAR" and "EXPRESS" delivery  times to your specific postcode please use the Australia Post Delivery Time Estimation Tool and use "2100 BROOKVALE" as the "from location" for your parcel.

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© Planet Finska Pty Ltd 2017